Mappedin for Shopping Centres
Mappedin is making the indoors discoverable across 500+ million square feet of premium retail space, giving property owners the ability to digitize, maintain and disperse spatial data, resulting in a best-in-class wayfinding experience for shoppers.
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550
Venues
+
500M
Square Feet
+
25
Countries
+
Mappedin seeks to improve efficiencies and provide seamless wayfinding for a variety of use cases. Outside of our core verticals, we have built beautiful and intuitive custom solutions for retail, resorts, campuses, casinos, warehouses, construction and more.
Our Clients

Our Clients


Our Clients

Wayfinding Benefits

Benefits of Mall Wayfinding

Our flexible developer tools, data exports, and professional mapping knowledge enable technology partners to build out unique mapping solutions outside of our core product offering.

Spatial Analytics
Understand shopper intent through search data, providing a broader picture of what visitors are looking for
Sales Productivity
Prove ROI through increased sales as a direct correlation to digital directory searches
Shopper Efficiency
Allow shoppers more time to discover your property with seamless search and navigation
Experiential Content
Provide the function of simple directions as well as engaging shopper content such as ads and events

Benefits of Mall Wayfinding

Our flexible developer tools, data exports, and professional mapping knowledge enable technology partners to build out unique mapping solutions outside of our core product offering.

Spatial Analytics
Understand shopper intent through search data, providing a broader picture of what visitors are looking for
Sales Productivity
Prove ROI through increased sales as a direct correlation to digital directory searches
Shopper Efficiency
Allow shoppers more time to discover your property with seamless search and navigation
Experiential Content
Provide the function of simple directions as well as engaging shopper content such as ads and events
Our Tech in Action

See our Technology in Action

Search for stores, browse categories, and explore the map.


"Simon is continually looking for opportunities to enhance the shopping experience and we quickly recognized the potential of this new technology to do just that. Consumer response and feedback to our new interactive maps has exceeded expectations, with usage levels well above the targets we set."

Mikael Thygesen
Chief Marketing Officer at Simon

See our Technology in Action

Search for stores, browse categories, and explore the map.


"Simon is continually looking for opportunities to enhance the shopping experience and we quickly recognized the potential of this new technology to do just that. Consumer response and feedback to our new interactive maps has exceeded expectations, with usage levels well above the targets we set."

Mikael Thygesen
Chief Marketing Officer at Simon
Directory Features

Digital Directory Features

3D Interactive Map


Pan, zoom, and rotate the 3D map to get acquainted with the property. As the map moves, so do dynamically displayed elements such as text labels. This, along with accessibility mode, provides a seamless map UI for all shoppers.

Smart Search


As users type, predictive results appear, minimizing the number of keystrokes needed to find a location. Our algorithm, driven by machine learning, continues to optimize as more searches are performed. The search bar UI and behaviour has been tailored for different devices, offering an intuitive experience.

Historical Matching

Based on Popularity

Locations will appear in the search bar based on the historical likelihood of being selected.

Predictive Matching

Based on Learned Behaviour

Previous users have searched these terms and clicked these locations, therefore we predict they are related.

Events Cart


Showcase events and promotions happening at your mall directly through the Mappedin CMS. In the same tool that you manage your maps, you have the ability to schedule content to display for specified periods of time.

Ad Software Integration


Mappedin offers a fully integrated solution with our partner, Broadsign, enabling malls to leverage best-in-class ad serving software along with the wayfinding experience. When a shopper taps on the ad screen, they will be presented with the mall map and directory powered by Mappedin.

Text for Mobile Directions


Mappedin and Kipsu offer the ability to transfer directions found on a digital directory to a mobile device, ensuring shoppers make it to their destination seamlessly. Front line teams at Kipsu are also able to address messages, label conversations, and route requests acting as a virtual assistant for your guests.

Request a Demo

Digital Directory Features

3D Interactive Map


Pan, zoom, and rotate the 3D map to get acquainted with the property. As the map moves, so do dynamically displayed elements such as text labels. This, along with accessibility mode, provides a seamless map UI for all shoppers.

Smart Search


As users type, predictive results appear, minimizing the number of keystrokes needed to find a location. Our algorithm, driven by machine learning, continues to optimize as more searches are performed. The search bar UI and behaviour has been tailored for different devices, offering an intuitive experience.

Historical Matching

Based on Popularity

Locations will appear in the search bar based on the historical likelihood of being selected.

Predictive Matching

Based on Learned Behaviour

Previous users have searched these terms and clicked these locations, therefore we predict they are related.

Events Cart


Showcase events and promotions happening at your mall directly through the Mappedin CMS. In the same tool that you manage your maps, you have the ability to schedule content to display for specified periods of time.

Ad Software Integration


Mappedin offers a fully integrated solution with our partner, Broadsign, enabling malls to leverage best-in-class ad serving software along with the wayfinding experience. When a shopper taps on the ad screen, they will be presented with the mall map and directory powered by Mappedin.

Text for Mobile Directions


Mappedin and Kipsu offer the ability to transfer directions found on a digital directory to a mobile device, ensuring shoppers make it to their destination seamlessly. Front line teams at Kipsu are also able to address messages, label conversations, and route requests acting as a virtual assistant for your guests.

Request a Demo
Mappedin Web

Mappedin Web

Mappedin Web has been optimized for both mobile and desktop users. The design is completely responsive and once configured, will continue to improve as new features are added.

Accurate turn-by-turn directions


Mappedin’s web wayfinding offers accurate turn-by-turn directions optimized for both desktop and mobile users. Simply enter a start and end location to receive tailored directions that take factors like accessibility into account.

Blue Dot Positioning


For mobile users, Mappedin has the ability to layer in Apple's CoreLocation positioning to the experience, making this web platform feel like a native wayfinding app. Blue dot will determine a user’s starting location so they are only required to enter their end destination.

Request a Demo

Mappedin Web

Mappedin Web has been optimized for both mobile and desktop users. The design is completely responsive and once configured, will continue to improve as new features are added.

Accurate turn-by-turn directions


Mappedin’s web wayfinding offers accurate turn-by-turn directions optimized for both desktop and mobile users. Simply enter a start and end location to receive tailored directions that take factors like accessibility into account.

Blue Dot Positioning


For mobile users, Mappedin has the ability to layer in Apple's CoreLocation positioning to the experience, making this web platform feel like a native wayfinding app. Blue dot will determine a user’s starting location so they are only required to enter their end destination.

Request a Demo

Simplify Your Workflow

Manage your properties in one tool and distribute the latest maps and property detail across multiple consumer facing platforms including, web, mobile and kiosk.

Key Statistics

From E-Commerce to Brick and Mortar

of total retail sales in America still happen in brick and mortar stores

of customers who purchase online still use a store before or after the transaction

of shoppers still prefer to make their purchases in person

Read our Retail E-book

From E-Commerce to Brick and Mortar

of total retail sales in America still happen in brick and mortar stores

of customers who purchase online still use a store before or after the transaction

of shoppers still prefer to make their purchases in person

Read our Retail E-book
Technology Partners

Our Technology Partners


Our Technology Partners

Interested in our mall wayfinding?

Contact us for more information!

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