Map Designer

Customer Operations

Who we are and what we do

Founded in 2011, Mappedin powers search and discovery indoors, enabling consumers to find what they’re looking for with speed and ease. Our software platform provides industry leading tools to manage dynamic indoor spatial data and offer wayfinding experiences for customer-facing applications, including a recent collaboration with Apple Maps.

Mappedin works with the ten largest malls in Canada, the largest REITs in the US, and in stores, hospitals, campuses, and airports around the world.

Our Mapping team is embedded within our Customer Operations team and we work closely together to deliver the best wayfinding experience.

Who you are and what you’ll do

You are passionate about indoor navigation, design, and best-in-class maps used by millions of people. You enjoy exciting work and have great design sense.

As part of the Mapping Team and reporting to the Map Design Lead, you will provide support to the Project Management and Customer Support teams to deliver maps pre- and post-implementation work:

  • Work with blueprints and architectural plans to understand and digitize various types of indoor venues
  • Use your exceptional design skills to create a good-looking map that is easy to understand and to navigate
  • Input the client's location data when required
  • Assist with ongoing map updates
  • QA your work and your peer's work

You are highly interested in learning about or already have experience in:

  • CAD-editing software (AutoCAD)
  • Adobe Illustrator
  • Architecture or Urban Planning

What are some challenges?

We have tight deadlines. You'll need to be a sponge when it comes to absorbing information. Since this is what we deliver to customers, we cannot afford to be late or make errors.

Behind the scenes

We use our own Mappedin CMS to keep maps updated and will use AutoCAD and Illustrator during implementation stages.

There’s a lot of trust here at Mappedin. We offer a flexible working environment, have a generous vacation policy, and we all work together to help you produce your best work. We stay curious, challenge opinions, take risks, and learn from mistakes. We’re competitive and we like to win together.

Lastly, if you’re allergic to cats, don’t worry! Our office cat, Hobbes stays in his own room and won’t bother you unless you decide to work in there with him.